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Privacy Policy
At Léon & George, we prioritize your privacy and are committed to maintaining the trust and confidence of our customers and visitors to our website. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.
Collection of Routine Information
We collect general and routine information about all visitors to our site. This includes details such as IP addresses, browser types (e.g., Chrome, Firefox), timestamps, and referring websites. Such data is not used to identify you personally; instead, it's gathered for the sole purpose of managing our website's functionality, improving your online experience, and understanding how our visitors navigate through our content. This information helps us to tailor and enhance our website, ensuring we deliver the best possible service and product offerings relevant to our customers.
Our Commitment to Your Privacy
Your privacy is important to us. We do not sell your personal information for money. We do work with advertising, analytics, and marketing partners — including Google, Meta, and Klaviyo — who use cookies and similar technologies to help us understand how our site is used and to show you relevant ads on other websites. Under California law, providing information to these partners for advertising purposes can be considered "sharing," even without a sale. You can learn more about who we work with below, and see your rights and choices in Your California Privacy Rights.
We collect only the information necessary to provide our services, process your orders, and communicate with you about them. Our team is dedicated to keeping your personal and payment information secure.
Cookies
Our website utilizes cookies to enhance your browsing experience by storing information about your preferences and visit history. These cookies play a crucial role in customizing content and ensuring our service aligns with your needs and interests. A significant aspect of our personalized service is our ability to offer products, specifically plants, that we can deliver to your location. Due to the nature of our products, shipping options may vary based on the destination. In certain locations, traditional shipping carriers like FedEx or UPS might not be feasible for delivering our delicate and premium plants.
To address this, we employ the use of local delivery services, utilizing drivers who specialize in the careful handling and transportation of plants. This method ensures that your selected plants arrive in pristine condition, ready to enhance your space. However, to effectively implement this tailored delivery approach, we require an understanding of your city-level location. This information, derived from cookies, allows us to present you with a curated selection of plants that are not only suited to your environment but are also available for delivery through the appropriate channels.
Rest assured, the use of this location data is strictly for the purpose of improving your shopping experience by accurately determining the logistics of delivery. It enables us to streamline our operations and provide you with the best possible service, ensuring that the beauty of nature arrives at your doorstep with ease and efficiency. Your privacy and data security remain paramount, and we are committed to using this information responsibly and in accordance with our privacy policy.
List of cookies we use
| Name | Domain | Description |
| TawkConnectionTime | .leonandgeorge.live | chat |
| Tawk_XXXXXXXXXXX | .leonandgeorge.live | chat |
| _ga | .leonandgeorge.live | Google analytics |
| _gid | .leonandgeorge.live | Google analytics |
| connect.sid | www.leonandgeorge.live | Session identifier |
| isModalDisplayed | www.leonandgeorge.live | Popup signup newsletter |
| referrer | www.leonandgeorge.live | Google tracking |
| lgWishlist | .leonandgeorge.live | Wishlist preferences |
| __kla_id | .leonandgeorge.live | Klaviyo identifier |
| userCity | www.leonandgeorge.live | User's city |
| userCountry | www.leonandgeorge.live | User's country |
| userMarket | www.leonandgeorge.live | Market segment of the user |
| userLocation | www.leonandgeorge.live | User's city and state |
| userFullLocation | www.leonandgeorge.live | Detailed user location |
| userState | www.leonandgeorge.live | User's state |
| hasLocation | www.leonandgeorge.live | Flag for location availability |
| lg-browser | www.leonandgeorge.live | User's browser information |
| isLocationBarDisplayed | www.leonandgeorge.live | Flag for location bar display status |
| _ga_MV4ZBMQSBH | .leonandgeorge.live | Google Analytics specific anonymous identifier |
| _gcl_au | .leonandgeorge.live | Google Ads click attribution |
Third party services
Google: Website's Traffic.
| Name | Domain |
| 1P_JAR | .google.fr |
| 1P_JAR | .google.com |
| AID | .google.com |
| APISID | .google.fr |
| APISID | .google.com |
| CONSENT | .google.fr |
| HSID | .google.fr |
| HSID | .google.com |
| NID | .google.fr |
| NID | .google.com |
| OTZ | www.google.com |
| SAPISID | .google.fr |
| SAPISID | .google.com |
| SID | .google.fr |
| SID | .google.com |
| SIDCC | .google.com |
| SSID | .google.fr |
| SSID | .google.com |
| _ga | www.google.com |
Doubleclick: Website's Traffic.
| Name | Domain |
| DSID | .doubleclick.net |
| IDE | .doubleclick.net |
Meta / Facebook
We share hashed customer information (such as a hashed email address) with Meta through their Conversions
API, to help measure the effectiveness of our advertising and reach relevant customers on Facebook and
Instagram. This happens on our servers, not through a tracking cookie in your browser.
https://www.facebook.com/privacy/policy/
TikTok & Pinterest
We may work with additional advertising partners over time, which could include TikTok or Pinterest. If we
do, cookies from these partners may be set on our site, consistent with their own privacy policies.
https://ads.tiktok.com/i18n/official/policy/privacy
https://policy.pinterest.com/privacy-policy
Tawk
Tawk is a live chat service we use to answer questions from visitors. If you're located in a state with two-party consent requirements for recorded communications, we'll ask for your consent before starting a chat conversation.
| Name | Domain |
| __cfduid | .tawk.to |
Cloudflare
Cloudflare provides a range of security services to enhance the safety and performance of our website. It acts as a web application firewall (WAF), protecting our site from malicious traffic and attacks without compromising user experience. Cloudflare's services help in speeding up web page load times, reducing bandwidth usage, and blocking threats before they reach our site.
https://www.cloudflare.com/privacypolicy/
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights regarding your personal information.
Categories of personal information we collect
- Identifiers — name, email address, phone number, shipping/billing address, IP address, cookie and device identifiers.
- Commercial information — products viewed and purchased, order history.
- Internet or network activity — browsing behavior on our site, interactions with emails and ads.
- Geolocation data — city/state-level location, used to determine delivery logistics for plants.
- Customer support records — live chat conversations.
How we use it
To fulfill orders and provide customer service; to operate, maintain, and improve our site; to send marketing communications (email/SMS) you can opt out of at any time; to measure and improve our advertising; and to prevent fraud and keep our systems secure.
Categories of third parties we share personal information with
Payment processors, shipping and delivery partners, our live chat provider (Tawk.to), our email/SMS marketing platform (Klaviyo), and advertising/analytics partners (Google, Meta) for the purposes described above. We do not sell personal information for money.
Your rights
- Right to know what personal information we've collected about you and how it's been used.
- Right to delete personal information we've collected, subject to certain exceptions (e.g., completing a transaction, legal obligations).
- Right to correct inaccurate personal information.
- Right to opt out of the sharing of your personal information for cross-context behavioral advertising.
- Right to non-discrimination for exercising any of these rights.
How to exercise your rights
Email [email protected] with your request. We'll verify your identity before responding and will respond within 45 days, as required by law (with a possible one-time 45-day extension for complex requests).
Opting out of sharing for advertising
You can decline non-essential cookies using the banner shown when you first visit our site, or email us at the address above to request that we stop sharing your information with our advertising partners.
SMS
We use cookies to track items in your cart, including abandoned carts, and the products you've browsed, so we can send relevant reminders and updates by SMS through our marketing platform, Klaviyo. You can opt out of SMS at any time by replying STOP.
Advertisement and Other Third Parties
Advertising partners and other third parties may use cookies, scripts, and web beacons to track activity on this website in order to display advertisements and other relevant information. This tracking is done directly by those third parties through their own servers and is subject to their own privacy policies, which we don't control. Learn how to opt out of Google's ad cookies, or read Meta's Privacy Policy.
Links to Third Party Websites
We have included links on this website for your use and reference. we are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these websites may differ from our own.
Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of 07/14/2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Information
For any questions or concerns regarding the privacy policy, please send us an email to [email protected].